How to watch Astro Go outside Malaysia

Chris

Chris

Chris has a passion for helping you watch your favourite TV abroad. When he isn't helping you he can be found watching football, browsing Netflix or watching a good documentary.

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Astro Go is one of the best online streaming services in Malaysia but if you try to watch outside the country you’re blocked.

In this guide I’ll show you the quick steps which will allow you to unblock Astro Go and watch outside Malaysia from any country in the world.

If you’ve already visited the Astro Go website or used their app outside Malaysia then you’ll know you can’t watch any of the shows apart from ones you’ve previously downloaded.

However, by using a VPN app you can pretend you’re in Malaysia and watch Astro Go in any country. I’ve been using Surfshark because I find them to work the best but there are others.

Below I’ll show you where to get a VPN and how to use it to watch Astro Go outside Malaysia.

What you’ll need to watch Astro Go overseas

To watch Astro Go outside Malaysia you’ll need to get yourself a VPN app. Otherwise, you’ll see a message like this:

“You seem to be in a location where Astro GO is not available. You can still, however, watch all your downloaded content.”

VPN apps are sold by hundreds of different companies around the world and all do much the same thing. They first protect your privacy but second allow you to disguise your location.

So if you’re in Indonesia, for example, you can use a VPN app to pretend you’re in Malaysia. This will allow you to unblock Astro Go.

The best feature of all is it works in any country. So it doesn’t matter if you’re in Australia, Thailand, America or anywhere else as it’ll still work.

I’ve been using Surfshark to unblock Astro Go because they’re actually the only service that works these days.

There are other providers like ExpressVPN and NordVPN but these no longer work.

They’ve also got a 30-day money back guarantee just in case you can’t get it working and they offer some of the cheapest prices around.

It’s well worth considering the 12-month package if you’re going to be out of Malaysia for over 6 months as you’ll make the largest savings.

When you’ve signed up to one of the above providers follow the steps below to watch Astro Go.

How to watch Astro Go outside Malaysia

By now you should have signed up to one of the three providers above.

Now you’re signed up you’ll need to get their app for your device which will let you watch Astro Go outside Malaysia. Follow the steps below to do just this.

Oh, and if you’ve already signed up, skip step 1.

How to watch Astro Go outside Malaysia:

  1. Visit Surfshark by clicking here, choose a subscription length and sign up for their service.
  2. Go to the ‘Apps’ section of their website and download their app for your device. They support Android, iOS, Windows, Mac OS and others.
  3. Open the app and when it requests login or activate it.
  4. Then press Locations.
  5. Search for Malaysia.
  6. Click on Malaysia to get connected.
Surfshark Malaysia

Unblock Astro Go with Surfshark.

Now you’re connected to Surfshark all you need to do is visit the Astro Go website or open their app.

Rather than being blocked from watching videos you’ll be able to watch them as if you were in Malaysia.

When you finish watching Astro Go you can disconnect from the VPN app and everything returns to normal. There are no limits or restrictions on how much you can watch or how many times you can connect during your subscription period.

How does the VPN even work?

You may be surprised how easy it is to watch Astro Go outside Malaysia so are wondering how the VPN even works?

It’s actually a really simple process.

A VPN is intended to protect your online privacy and one of the features is by letting you disguise your location. This lets you pretend you’re in another country.

Usually when you visit the Astro Go website or use their app your request goes straight to their service and it’s easy for them to block you for being outside the country.

With a VPN your request is first sent to Malaysia and then on to the Astro Go service. Astro Go see a request from Malaysia only so don’t block you. The VPN then pass the videos and data back to you wherever you are in the world.

All this sounds complicated but the VPN app handles it all and you won’t even notice it happening.

Recap: How to watch Astro Go outside Malaysia

So you want to watch Astro Go outside Malaysia? For this you’ll need 2 things:

1) A VPN from Surfshark.

2) A computer, laptop, tablet or phone to watch on.

You can get Surfshark by clicking the button below and sign up for their service.

Once you’ve signed up download their app and connect to Malaysia as detailed in the steps above. Now you’re connected you can watch Astro Go outside Malaysia from anywhere in the world.

Where have you been watching Astro Go from and what’s your favourite show? I would love to know so why not let me know in the comments section below.

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Comments

72 Responses

  1. Avatar AstroFans says:

    Hey Chris. Is not about the VPN server but the Astro apps denied all the VPN access. Do you have idea to resolve it? Thanks

    • Chris Chris says:

      Hi,

      It’s definitely about the VPN server. It’s relatively easy for Astro Go to see multiple users connecting from the same IP Address (of the VPN server) and then assume it’s a VPN and block it. None of them will look like a typical Malaysia residential connection.

      The only way to resolve this is if the VPN provider is quite small and not used by other users, or the VPN service releases new servers that haven’t already been blocked by Astro Go. However, as more users discover this and connect, again they’ll highlight this IP address and be able to block it from accessing Astro Go.

      Unfortunately it seems Astro Go is more proactive in this than big services like Netflix.

      • Avatar Aminuddin Abdullah says:

        Hi Chris,
        From my experienced, Netflix is aggressively blocking most VPNs nowadays. As far as ASTRO GO is concerned, you can still use BolehVPN Malaysian server.

        • Chris Chris says:

          Hi Aminuddin,

          Not quite. Most of the popular Netflix regions, US, UK, Canada, Japan, Korea are all working through most popular VPN providers and have done for at least the past 3 years since the last big Netflix block.

          I think for clarity you should make clear that you’re the Co-Founder of BolehVPN.

          • Avatar Aminuddin Abdullah says:

            Hi Chris,
            Aplenty of other VPNs are still playing hide and seek with netflix. Most of the major VPN are changing IPs almost on a daily basis for Netflix USA. The same IP used 3 months ago may no longer be working today. Thats the situation and the same goes to Astro Go.
            I am one of co-founder of Boleh but no longer has any stake in the company.

          • Chris Chris says:

            Sure, that’s definitely the case, but it’s one the bigger providers are winning. As I said, most large providers have been able to access US Netflix for over 3 years.

            You’re listed at LinkedIn as co-founder so I think it’s important to make that clear, thanks.

    • Avatar kim_912 says:

      Yeah i’m having the same problem too. It’s so frustrating now that i’ve already subscribed to VPN now that they’ve blocked all access through it.

  2. Avatar Aminuddin Abdullah says:

    As of now I believe that BolehVPN users are able to watch AOTG from their devices.
    You can test it out with the free trial to confirm it.

  3. Avatar Min Fung says:

    Hi Chris, I am also encountering network issue on Astro Go via Surfshark today. It was still fine on 11th Aug. I think we shall wait for next few days to see if issue still persists. Anyway, if you know any other VPN that can watch AOG, let us know. Thanks!

    • Chris Chris says:

      Hi,

      Unfortunately we don’t have a test account right now to test the service with other VPNs.

      • Avatar Will says:

        Hi Chris, any update on which VPN is working now with astrogo? Cheers

        • Chris Chris says:

          Sadly not. We’re seeking someone who can ‘lend’ us their Astro Go account so we can test multiple providers. Drop us a message using our Contact form if that’s you.

      • Avatar FH says:

        Hi Chris, bumped into this website today after learning Astro go detecting ExpressVPN. Any updates or workaround?

        • Chris Chris says:

          Hi FH,

          Unfortunately not. ExpressVPN definitely doesn’t work now. However, we need to borrow an Astro Go account to test all the other VPN services we have access too. Unfortunately we haven’t been able to source one. If anyone can, drop us an email.

    • Avatar SL says:

      Same here, used Surfshark, Avast and HideMyAss, all three are blocked by Astro

  4. Avatar Pang says:

    Hi Chris

    Thanks for this great article. I have read and quickly subscribe to surfshark and it works so well with astrogo until today, it just doesnt work anymore. Anyone else encounter this ?

    • Chris Chris says:

      Hi Pang,

      Another reader wrote today they’re experiencing the same issues. Waiting to hear from Surfshark to see what they think.

      • Avatar Peter says:

        getting same issue starting today 🙁

        • Avatar Will says:

          I subscribed to surfshark just for astrogo few days back. was working well till today as well, still under the 30 days money back guarantee luckily. was just on surfshark live chat & gone through all possible options but still with error message from astrogo. anyone, resolved theirs with surfshark connection? otherwiese, i might have to cancel my subscription. cheers

        • Avatar Pang says:

          I have personally tried NordVPN, KeepSolid VPN Unlimited, both no longer work as of 2 weeks ago. Tried again this morning, still do not work.

          As for Surfshark, all the while working until 10th August 2020 – soemwhere around 1/2pm Singapore Time. Tried again today and it still does not work.

          Checked with SurfShark support line with all screenshot and details, was told they do not support this. Period. Hence, i requested for a refund as I subscribed a Two Years Plan with them.

        • Avatar Wan says:

          experience same issue

  5. Avatar Darren says:

    Hi Chris, just wanted to check with you. I have problem with my Astro Go apps and it happen just now literally. It was all good yesterday but just now I’m trying to use it, it’s like they have detected I’m connected to a VPN and having error to watch movies or sports channel. Like totally unable to watch at all. Kinda sad and hits me hard as I’m always connected to watch it all the time. Any help? I’m currently using NordVPN and watch it on my iPhone. Are Surfshark better? I hope if I subscribe to Surfshark it won’t be any issues in the future again.

    • Chris Chris says:

      Hi Darren,

      Unfortunately it’s impossible to say for certain with any provider. Astro Go don’t like you using it outside the country so they actively block VPN connections, probably when many users use the same one. Surfshark is working well now and has been for a few months, but there’s no guarantee in the future. Best test them for 30 days and get a refund if it stops working.. or just pay monthly (even though its more expensive) so if it does get blocked you can stop payments.

      • Avatar Darren says:

        Hi Chris, thanks for the quick reply. I’m currently doing some research to see if there’s any different solutions but I’m afraid I can’t find any. I just give up and stay here and see how’s you guys doing. Anyway, thanks for the advice. I’m going to subscribe to surfshark and try it. Hope all good! Thanks!
        Have a nice day Chris!

        • Chris Chris says:

          Hi Darren,

          No problem at all. Sadly, the only way is using a VPN but it’s a bit of a cat and mouse game between Astro Go themselves and the VPN services. Let us know how you get on.

          • Avatar Darren says:

            Hi Chris, quick update here. Thanks for all the help. I have subscribed to Surfshark this early morning and it’s fine, everything just worked out well! Feel so relieved now I can watch some footy again! Again, you’re right about the cat and mouse things. It’s just very frustrated if you suddenly find out that they’re blocking the VPN. I just hope all the best from Surfshark. And again, thank you very much for the help. I’ll keep you update in the future again.
            All the best there Chris!

          • Chris Chris says:

            Hi Darren,

            Not a problem at all. Post back in future if you run into any problems. It’s also worth reaching out to Surfshark if you do as they’re pretty helpful at letting you access the services you require.

          • Avatar Yorks says:

            Hi Chris and Darren,

            Im using Surfshark to watch Astro Go until now but now starting this month getting error for watching using Proxy and VPN Connection. I think Astro blocked the VPN connections.
            Any other VPN service that can use to continue watch?

          • Chris Chris says:

            Hi Yorks,

            It was working just a few days ago. Have you tried disconnecting and reconnecting a couple of times, you may have ended up on a server that’s blocked but others may still work.

  6. Avatar MF says:

    Hi Chris, my VPN is still having disconnection. May I know where to change the VPN protocol in the Settings -> Advanced area? Seems cant find it

  7. Avatar MF says:

    Thanks Chris for the update. Is the Surfshark VPN quite stable to access Astro Go? Since I’ve subscribed to Express VPN & they cant resolve the issue, I hope will get refund.

    • Chris Chris says:

      Hi MF!

      They’re a stable service, streaming seems good. However, how this will be into the future, it’s impossible to say.

      For the security of your money it’s best to pay on a monthly basis only, although this is an expensive route. The yearly package is very cheap and it has a 30-day money back guarantee, but again, it’s a risk if it stops working after the first month.

      • Avatar MF says:

        Thanks Chris for the update. Will subscribe to Surfshark on monthly basis.

        • Chris Chris says:

          Hi MF,

          Drop us an email using the contact form and I’ll get you a 1-month free trial to test it.

          • Avatar MF says:

            Hi Chris, below is my email address (m**_****@*****.com). Thanks!

          • Chris Chris says:

            Have sent you an email, check your spam also 🙂

          • Avatar MF says:

            Hi Chris, would like to check with you in regards to Surfshark. Do you face connectivity issues when you connect VPN – MY / USA / other countries? Do you faced any disconnection after a few minutes?

          • Chris Chris says:

            No, the connection is quite reliable. Have you tried changing the VPN protocol in the Settings -> Advanced area? Some may work better for your connection.

            Alternatively pop Surfshark a message as it shouldn’t be the case and they should be able to help you fix that.

  8. Avatar MF says:

    I am using Express VPN to access Astro Go until recently unable to. Can suggest/recommend if any other VPN services can access Astro GO? Thanks!

  9. Avatar Schuan says:

    I am using OVPN and set up for Malaysian VPN . However, the Astro apps said “Playback error – You seem to be on a VPN or Proxy. Please disable these and try again.”

  10. Avatar H K Goh says:

    I should have read the comments before I subscribes. Astro can now detect the ExpressVPN and prevent access. Sign needs to ask for my money back? Any other thoughts Chris?

    • Chris Chris says:

      Hi H K,

      Sorry, we’ll make a note in the guide to highlight the fact it’s not working at the moment. Unfortunately we still don’t have access to an account we can test anymore. If we can borrow your account for 24 hours we can test over 20 VPNs to see which work with Astro Go. Get in touch!

  11. Avatar Norah says:

    The VPN is not working. Is there anyway I can get my money back?

  12. Avatar Johnny Depp Chan says:

    Yes Astro Go blocked it since November. They upped their game. I cant watch it anymore. 🙁

    • Chris Chris says:

      We’re still trying to get hold of a test account as we have over 20 different VPN services we can test. If you know someone who can help, drop us a line.

    • Avatar Yee says:

      Can anyone confirm if ExpressVPN work for Astro on The Go before I start to subscribe VPN? Would it mean that having a Android TV Box is better option now?

      • Chris Chris says:

        Hi Yee,

        Unfortunately latest reports suggest it doesn’t work. Although we haven’t been able to test recently because of no account access. ExpressVPN does have a 30-day money back guarantee though if it’s not working. Or if someone can temporarily lend us their account details we can check if it’s working.

        • Avatar Raymondlam says:

          Don’t use NORDVPN it doesn’t work accessing Astro on the go and SlingTv to name a few. I have signed up with them on Jan 24 and when I can’t access it and approached them, they gave the the run-around until my 30 days is up and now they told me I can’t cancel! Paid 107 and subscribed to them for 3 years!! They may be cheap, but ended up costing more and is useless.

          • Chris Chris says:

            Hi Raymond,

            Thanks for the heads-up. We’re going to contact NordVPN on your behalf and see if we can get this resolved.

  13. Avatar jimmy says:

    unfortunately astro has upped its game. I have on subscription 3 vpns and they are all not working. I think the problem is these vpn providers dont have enough servers in Malaysia so Astro can simply block those IP addresses. Even VPN Express which has the most dynamic servers are being blocked.

  14. Avatar Kai Hwai says:

    same thing happened here… Astro on the go stepped up their game and now can detect VPN app..is there any way we can bypass that ? i bought a half year ExpressVPN usage man…

    • Chris Chris says:

      Still trying to get hold of a test account to try a few things if someone can lend us a hand drop us a message via the contact section.

  15. Avatar Marx says:

    I use express vpn. Doesn’t work anymore. Does it work for you?

  16. Avatar Holy fingerer says:

    Vpn is not working for astro on the go anymore, any alternative?

  17. Avatar Tan says:

    Hi Chris,

    I have encountered the same problem as mentioned by Zack recently. It was doing well all this while until last weekend.

    by the way, I am using a Samsung Note 8.

    Cheers
    Tan

    • Chris Chris says:

      What VPN services are we all using? Also does someone have an account we could borrow for a few hours to try a few different things and different providers.

  18. Avatar zack kasem says:

    hi chris
    thanks for your info
    i have been using express vpn but recently astro detect the vpn setting
    and error message appears – do disable vpn or proxy and try again
    appreciate if you can help …….

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